The Hidden ROI of Fast Response Times

Written By Paul Castro

Tenants care about speed. When something breaks, how fast you respond shapes their perception of your professionalism and their likelihood to renew.

Fast response times also reduce total touchpoints, lower the number of angry follow-ups, and help spot simple fixes before they become major repairs. A leaking faucet caught in 2 hours may cost $200. Left untouched for 2 days, it could become a $5,000 mold issue.

Terminus helps you respond faster with automated dispatching, mobile updates, and AI-prioritized task lists. Faster is better—for tenants and for your bottom line.

Paul Castro
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